"It was important that we worked with a software provider that really understood our requirements and could truly help us transform our business," said Damien Rollin. Additionally, Office Depot France leverages JDA Floor Planning to determine the selling space effectiveness by department at each of its stores, based on local customer demographics, enabling it to create and maintain accurate floor plans. The new drag-and-drop interface enables the merchandise planning team to make changes to planograms on the fly, while advanced three-dimensional graphics also shows them how the store presentation will look. JDA worked closely with its alliance member, Cube Solutions, to roll out these solutions across Office Depot France.ĭeploying JDA Space Planning has helped Office Depot France construct, manage and optimize localised planograms in order to create the best merchandise space allocations. In order to improve the efficiency of its planogramming process across its stores, Office Depot France selected space and floor planning solutions from JDA Software's Retail Planning solution suite. Furthermore, in order to ensure employee acceptance, the new solution needed to be as intuitive and user friendly as possible." Deploying an Automated and Intelligent Solution We also needed to make sure that products on the shelf and floor space were managed as efficiently as possible. "With such a large product range, we needed to update these store planograms faster and more frequently. "The key to excellent customer service is to ensure that the correct products are in the correct stores, in the correct positions, at the correct time," said Damien Rollin, store planning manager at Office Depot France. The goal of the project was to enable the retailer to make changes across each store's planograms in the most efficient manner, optimizing the investment in stock and allowing it to better tailor product ranges to meet local consumer preferences. With this in mind, Office Depot France decided to invest in new space and floor planning solutions. As a result, it was becoming difficult for Office Depot France to conduct range reviews and make planogram changes in an efficient manner. In addition, Office Depot France's merchandise planning team encountered numerous data inconsistencies, as there wasn't a link between the floor and space planning data that was being produced. This time-consuming process for analysing and comparing planograms for different stores could take up to two hours per planogram. With numerous physical stores and a large product range to support, the retailer previously relied on a manual Excel-based process to create and compare its planograms. Office Depot France creates planograms for all of its product ranges, providing each individual store with its own set. ![]() The retailer sells more than 9,000 products and operates 56 stores across France, including 25 city stores and 31 superstores. As a leading European office products reseller, Office Depot France distributes office supplies, furniture, business services through all four channels: direct mail, a business-to-business sales organisation, retail stores and the Web.
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